Terms of service

Terms and Conditions

Last updated: 06/29/2024

These Terms and Conditions

(1) This website (the “Site”) and/or the services, including all connected mobile applications (collectively, the “Services”) and any offer or sale of products (the “Products”) through the Site, are owned and operated by Qawigym (hereinafter also referred to as “we,” “us,” or “our”). These Terms and Conditions (the “Terms”) outline the terms and conditions under which visitors or users (collectively, the “user” or “you”) may visit or use the Site and/or the Services and purchase Products.

(2) By accessing or using the Services, you acknowledge that you have read these Terms and consent to them, and you agree to be bound by them. If you do not accept all of the Terms, you may not access the Site or use any of the Services. Please read these Terms carefully before accessing our Site or Services, using them, or purchasing Products. In these Terms, you will find out who we are, how we sell our Products to you, how you can terminate the purchase contract, and what to do in case of a problem.

(3) You declare that you are of legal age and possess the legal authority, right, and power to enter into a binding agreement based on these Terms, use the Services, and purchase Products. If you are not of legal age, you may use the Services or purchase Products only with the consent of your parents or legal guardian.

(4) This site is published by Qawigym ; SIRET: 953882180; VAT Number: FR82953882180.

You can contact us: By email: qawigym@gmail.com

This site is hosted by Shopify.com

These Terms are provided in the France language. In case of any discrepancy between the French version of this document and any of its translations, the French version shall prevail.

To use our Site and/or enjoy our Services, you must be at least 18 years old or have reached the age of majority in your country and possess the legal authority, right, and power to sign these Terms as a binding agreement. You are not authorized to use this Site and/or enjoy our Services if it is prohibited in your country or by any applicable law or regulation.

Additionally, before placing and confirming an order, you must read and accept these Terms.

You can download and print these Terms.

Product Description

(1) You must read the description of the Services and/or Products carefully before placing an order. The description of the Services and/or Products presents the essential characteristics of the Services and/or Products in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible about these characteristics without being exhaustive. Photographs, drawings, and descriptions of Products and/or Services are provided for indicative purposes only and are not binding on us.

(2) We invite you to refer to the information and instructions for use on the packaging, labels, and accompanying documents. We cannot be held responsible for any damage resulting from non-compliance with these instructions for use of the Products and/or Services provided on our website.

Purchase of Products

(1) Any purchase of Products is subject to the Terms applicable at the time of that purchase.

(2) When purchasing a Product: (i) it is your responsibility to read the full list of items before committing to purchase them; and (ii) placing an order on the site (by completing the payment process by clicking the “Buy” button or a similar button) may result in a legally binding contract for the purchase of the Product concerned unless otherwise indicated in these Terms.

(3) You can choose from our selection of Products and place the products you intend to purchase in a cart by clicking the corresponding button. The prices we practice are indicated on the Site. We reserve the right to modify our prices or correct any pricing errors that may occur inadvertently at any time. These changes do not affect the price of Products you have already purchased previously. During payment, a summary of all the Products you have placed in your cart will be presented to you. This summary includes the essential characteristics of each product, the total price of all products, applicable value-added tax (VAT), and shipping costs, as the case may be. The payment page also gives you the opportunity to check and, if necessary, modify or remove Products, or change quantities. If necessary, you can also identify and correct data entry errors using the edit function before making your order definitively binding. Any delivery time indicated applies from the receipt of your payment of the purchase price. By pressing the “Buy” button, you place a firm order to purchase the Products announced at the price and with the shipping costs indicated. To complete the ordering process by clicking the “Buy” button, you must first accept these Terms as legally binding for your order by checking the corresponding box.

(4) We will then send you an order receipt confirmation by email, in which your order will be summarized again, and which you can print or save using the corresponding function. Please note that this is an automatic message that only documents the fact that we have received your order. It does not indicate that we accept your order.

(5) The legally binding contract for the purchase of the Products is concluded only when we send you an acceptance notice by email or deliver the Products to you. We reserve the right not to accept your order. This does not apply in cases where we offer a payment method for your order, and you have chosen it if a payment process is initiated immediately after the submission of your order (for example, an electronic money transfer or instant bank transfer via PayPal or another similar payment method). In this case, the legally binding agreement is concluded when you complete the ordering process, as described above, by pressing the “Buy” button.

(6) You can save your preferred payment method for future use. In this case, we will store your payment identifiers in accordance with applicable standards in our industry (e.g., PCI DSS). You can identify your stored card by its last four digits.

Delivery of Products

We can deliver our products in Europe. Delivery rates and times vary depending on the type of Products ordered, the delivery address, and the delivery method chosen: Standard Delivery; Express Delivery; International Delivery. Applicable delivery rates and times will be communicated to you before confirming your order.

Coupons, Gift Cards, and Other Offers

We may from time to time offer coupons, gift cards, discounts, and other offers (the “Offers”) concerning our Products. These Offers are only valid for the duration that may be indicated. Offers cannot be transferred, modified, sold, exchanged, reproduced, or distributed without our express written permission.

Refund and Return Policy

You have the right to withdraw without giving any reason within 30 days from the receipt of the Product or from the date you signed the service contract. To exercise your right of withdrawal, you must notify us of your decision by registered mail at the following address: by email at qawigym@gmail.com within the given period, using the form attached to these Terms as Annex 1. If you contact us by email, we will acknowledge receipt of your withdrawal.

You must return the Products as soon as possible, in any case within 14 days of notifying us of your withdrawal. Upon receipt of the Product, we will proceed with a full refund within 14 days, except for return shipping costs, which will remain your responsibility.

The packaging of the Products as well as the Products must be in perfect condition upon return (this does not concern the delivery packaging). Qawigym reserves the right to refuse a refund if this condition is not met.

Additionally, please note that the following Products cannot be returned: None.

Product Warranty

(1) If the Product has a hidden defect, you are entitled to act based on the warranty provided by Articles 1641 et seq. of the Civil Code for two years from the discovery of the defect. A hidden defect implies that it makes the Product unfit for its intended use or hinders its use in such a way that you would not have bought it or would have paid a lower price if you had known about the defect. It also implies that you did not know the defect existed when you bought the Product.

(2) If the Product has a hidden defect, you are entitled to act based on the warranty provided by Articles 1641 et seq. of the Civil Code for two years from the discovery of the defect. A hidden defect implies that it makes the Product unfit for its intended use or hinders its use in such a way that you would not have bought it or would have paid a lower price if you had known about the defect. It also implies that you did not know the defect existed when you bought the Product.

(3) As a consumer, you benefit from the legal warranty of conformity under the conditions of Article L. 217-4 and following of the Consumer Code. The legal warranty protects the consumer when they purchase a product that does not conform to its description or that is not suitable for the normally intended use due to non-conformity at the time of delivery. You have two years from the delivery of a Product to act based on the legal warranty of conformity. You can request the repair or replacement of the Product unless the provisions of Article L. 217-9 paragraph 2 of the Consumer Code apply. If repair or replacement of the Product is impossible, you can return the Product promptly to be entitled to a full refund. During the 24 months following delivery, you do not have to provide proof of the existence of the alleged defect.

(4) Except as expressly provided in these Terms and to the fullest extent permitted by applicable law, we expressly disclaim any other warranty or condition, whether oral or written, including, but not limited to, regarding accuracy, timeliness, completeness, results, performance, error-free or uninterrupted performance, title, non-infringement, quality, information, content, materials, or products included on or otherwise made available to you through the Site or the Services.

Right to Modify or Cancel Services

We reserve the right to modify, suspend, or terminate the Site and/or the Services at any time, without notice, and without incurring any liability. We may also update these Terms from time to time. Any changes to these Terms will be effective immediately upon posting on the Site. Your continued use of the Site and/or Services after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree with the new Terms, you must cease using the Site and/or Services.

Limitations of Liability

To the fullest extent permitted by applicable law, we will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Site, Services, or Products, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Governing Law and Jurisdiction

These Terms and any disputes arising from or related to these Terms, the Site, Services, or Products will be governed by and construed in accordance with the laws of France, without regard to its conflict of law principles. Any legal action or proceeding arising from or related to these Terms must be brought exclusively in the courts of France, and you consent to the jurisdiction of such courts.

Miscellaneous

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions. Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. These Terms constitute the entire agreement between you and us regarding your use of the Site, Services, and Products and supersede any prior agreements between you and us regarding the same.

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: qawigym@gmail.com